Information Systems

Group 4

Your team has been assembled to provide Information Technology consulting services to a newly formed fictitious company in the gardening tools and supplies Industry. This medium-sized company was formed by combining several smaller companies within the same industry into a single entity. Each of the smaller companies had their own IT system, and some were not so good, usually because the systems were cobbled together from different sources over the years. The new organization intends to avoid that undesirable outcome.

This organization intends to bring all of the disparate systems together into one comprehensive system. The plan is to implement an ERP system such as SAP or PeopleSoft as the core application for managerial control. That part of the transition will be outsourced to another team and is not part of your charter.

Your team was assembled by selecting individuals from some of those smaller companies described above, so you have never worked together before. Also, the levels of experience and training for the various team members can be quite variable.

Your mission is to develop an overall systems architecture plan from top to bottom for the new organization. This will involve several different platforms from the data center to the smartphone level including some levels in between. You may or may not be concerned with the specific source or brand name for a platform or subsystem as your team sees fit.

The team needs to consider all the possible roles that need to be supported in this organization that includes light manufacturing, sales, distribution, and customer support. A good portion of the sales staff will operate from mobile platforms while traveling to customer sites. The primary business channel is wholesale to other businesses but the organization intends to provide some in-house retail operations through brick & mortar facilities as well as online operations.

The overall assignment is to develop a comprehensive plan for the systems architecture for this fictitious organization in a form that would be appropriate as a PowerPoint slideshow for management. You may consider this as the means of presenting your conceptual plan.

Email conversation

Why don’t you work on the Supporting Applications slides. I’ll do the Supporting Technologies slides. Let’s finish this up by Friday Monday at the latest..

ITEC 625 Group Four

Project – V1.pptx

ITEC 625 9047 Computer SysTEMS ARchitecture: Group Four Project

SystemS Architecture Plan for Gardening and Tools Company Merger

Group Four Members:

Kevin Mulcahy

Disheka Butler

Asia Johnson

Presentation OVerview

The following slides illustrate the strategy for implementing a unified IT architecture for the newly merged companies. The slides include:

High-level IT migration overview

Unified IT architecture overview

Business IT needs relative to group functions and responsibilities

Information needs and data access breakdown with respect to each business group

Applications necessary to support the information and data needs for each business group

Underlying technologies that will support the applications and overall unified IT architecture

Systems architecture Merger overview: “Duplicate”

All information, data and documentation from each former company will be imported into the new company IT architecture and archived.

Systems architecture Merger overview: “Integrate”

The imported information, data and documentation from each company will be formatted in a manner that will allow for seamless integration into the new IT architecture applications.

Systems architecture Merger overview: “eliminate”

All IT systems from the former companies will be excessed or repurposed. No duplicate functionalities will exist or be allowed under the new IT architecture.

Systems architecture Overview (Post Merger Integration)

The diagram illustrates the IT systems architecture with respect to the major business groups, their front-end interaction with the customer base and the back-end interaction with critical information and data.

The systems architecture accounts for the company’s current direct sales model while providing for the expansion into brick and mortar store fronts and e-commerce. It also plans to integrate manufacturing, distribution and customer service into the architecture for improved real-time production, inventory and sales tracking.

Business Groups and Functional needs

The listed groups are the major business units associated with the IT architecture design. The following slides highlight the information and data needs of each group.

Management/HR – Direct Sales

Distribution – Web Service

Manufacturing

Customer Service

Brick & Mortar

Business Groups and Functional IT needs

Management/HR IT needs

Sales Data

Employee Records

Business Sensitive Documents

Inventory Data

Manufacturing and Distribution Data

Customer Support Data

Business Groups and Functional IT needs

Manufacturing/Distribution IT needs

Sales Data

Inventory Data

Manufacturing and Distribution Data

Product Plans

Business Groups and Functional IT needs

Customer Service IT needs

Sales Data

Customer Account Data

Distribution/Tracking Data

Transaction Data

Business Groups and Functional IT needs

Direct Sales IT needs

Inventory Data

Product Catalog

Customer Account Data

Transaction Data

Business Groups and Functional IT needs

Brick & Mortar Storefront/E-Commerce Web Service IT needs

Inventory Data

Product Catalog

Customer Account Data

Transaction Data

Information and Data

Below are the major information and data units defined under the IT architecture. The following slides will briefly explain each data units.

Orders/Sales – Employee Information

Product Catalog – Corporate Documents

Inventory

Customer Accounts

Information and Data

Orders/Sales:

The Order/Sales data unit includes transaction data, order tracking, all pertinent unit costing, taxes and shipping charges. It can be used by customer service, management, distribution, storefront staff and e-commerce staff.

Product Catalog:

The Product Catalog data unit includes images, descriptions and specifications for all products sold or supported by the company. This data unit will mainly be used by direct sales, storefront staff, e-commerce staff and manufacturing

Inventory

The Inventory data unit tracks existing warehouse and storefront inventory of products. Manufacturing, distribution, storefront staff, e-commerce staff, direct sales staff and management are expected to use this information.

Information and Data

– Corporate Documents

The Corporate Documents data unit includes all documents associated with the companies business policies, operating polices and any other business sensitive information. This information is expected to be accessed management and HR mainly, with other groups accessing function specific and general corporate documents as needed.

Employee Information

The Employee Information data unit includes all Personally Identifiable Information (PII) for employees. This information is extremely sensitive and only be accessed by HR; and management, under special circumstances.

Customer Accounts

The Customer Account data unite includes all information associate with customer logins, passwords, mailing addresses and phone numbers. This information is sensitive. Certain information will be accessible to customer service while groups such as distribution, direct sales and storefront staff will have access to limited amounts.

Supporting Applications

Talk about the applications that will be used to integrate and support data/business functions (may be outsourced but can still describe the applications to be used)

SAP (ERP) – Secure Transaction Applications

DB Applications

Web Server Applications

Network Security Applications

File Server Applications

Supporting Technologies

Talk about each technology that will be used to support each application/data/ business functions

Cloud Services – Secure Transaction Technology

Mobile App Technologies – Network Security Technology

SQL or any other DB technology

Real-time tracking technology/services

Mobile Communication technologies (4G LTE/Wireless LAN)

Summary

References

Company A- IT- Sales- HR- Manufacturing- DistributionCompany B- IT- Sales- HR- Manufacturing- DistributionCompany C- IT- Sales- HR- Manufacturing- DistributionNew Company- IT- Sales- HR- Manufacturing- DistributionDuplicate

Company A- IT- Sales- HR- Manufacturing- DistributionCompany B- IT- Sales- HR- Manufacturing- DistributionCompany C- IT- Sales- HR- Manufacturing- DistributionNew Company- IT- Sales- HR- Manufacturing- DistributionIntegrate

Company A- IT- Sales- HR- Manufacturing- DistributionCompany B- IT- Sales- HR- Manufacturing- DistributionCompany C- IT- Sales- HR- Manufacturing- DistributionNew Company- IT- Sales- HR- Manufacturing- DistributionPhase Out

Business Groups/FunctionsData/InformationManufacturingDirect SalesDistributionCustomer ServicePrivate CustomerBrick & Mortar StoreWebsiteCorporate CustomerManagement/HROrders/SalesInventoryProductsTransactionsEmployee InfoCustomers AccountsCorporate DocsApplications/ServersCustomer DBERP ServerProduct DBCorporate DBWeb ServerSecure Transaction ServerTechnologyCloud ServicesMobile Apps TechnologySQL Database TechnologySecure B2B/Transaction ServicesReal-time tracking servicesMobile Communication TechnologiesCommunication MethodsNetwork SecurityNetwork Security TechnologiesWeb Programming Languages

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