Information Systems

KLM Airlines  Chapter 8

Obviously, you must read the case in its entirety. But, also read the chapter as well. The case requires “short answer” responses to 4 questions. A “short answer” response is a minimum of 6 good sentences. Remember that in addition to applying the knowledge you gained from the readings, this is a writing assignment. To receive full credit for this case assignment, you are expected to cite at least two scholarly sources to support your opinion or assertions.

Text book:

Pearlson, K., Saunders, C., Galletta, D. (2016). Managing and Using Information Systems: A Strategic Approach, 6th ed. Burlington, MA: Wiley ISBN: 9781119244288

Chapter 1 provided a high-level overview of the need for a national framework for protecting critical infrastructure. For some additional reading, take a look at the latest Presidential Order that relates to strengthening cybersecurity that relates to critical infrastructure:

https://www.whitehouse.gov/presidential-actions/presidential-executive-order-strengthening-cybersecurity-federal-networks-critical-infrastructure/

After reading chapter 1 and looking at the link above, you’re ready to participate in the first discussion.

Let’s look at a real-world scenario and how the Department of Homeland Security (DHS) plays into it. In the scenario, the United States will be hit by a large-scale, coordinated cyber attack organized by China. These attacks debilitate the functioning of government agencies, parts of the critical infrastructure, and commercial ventures. The IT infrastructure of several agencies are paralyzed, the electric grid in most of the country is shut down, telephone traffic is seriously limited and satellite communications are down (limiting the Department of Defense’s [DOD’s] ability to communicate with commands overseas). International commerce and financial institutions are also severely hit. Please explain how DHS should handle this situation.

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