Computer Science

CIS120 – Introduction to Informa tion Technology Office Automation White Paper

Due: Midnight Sunday of Unit 3.

In addition to the Enterprise Resource Planning (ERP) system, you are also updating the office automation software for the new client. They plan to upgrade to the newest version of Microsoft Office©. Choosing a commercial off the shelf (COTS) solution for office automation is very common since the basic applications provided are used across different industries. The ERP and other business applications running on the server are customized and developed using the System Development Life-Cycle (SDLC). Write a two-page white paper discussing the business applications used on the customer network.

The requirements for your research paper are:

· Describe the different tools in the MS Office suite and how they support business.

· Discuss the terms “front-end” and “back-end” and how they apply to this installation.

· Discuss the term “turn-key solution” in regard to new business applications.

· Discuss the “make or buy” tradeoff when designing your business system.

· APA format with cover page and reference page.

· Two pages excluding cover page and reference page.

· Include at least 2 references and in-text citations.

Students: Be sure to read the criteria, by which your paper will be evaluated, before you write, and again after you write.

Evaluation Rubric for Office Automation White Paper

CRITERIA Deficient Proficient Exemplary
0 – 12 points 13-16 points 17 – 20 points
MS Office Tools Description Inadequate or missing tools description or explanation of how they support business. Description includes most MS Office tools and an explanation of how they support business but may be missing some detail. Description includes all the tools in MS Office as well as a complete explanation of how they support business.
0 – 9 points 10-12 points 13 – 15 points
Front-end / Back-end Explanation Inadequate or missing description of the terms or their application to the installation. Description missing some aspects of the terms or how they apply to the installation. Terms discussed in full detail with complete explanation of application to office automation.
Turn-key Solution Explanation Inadequate or missing description of the term or its connection to the new business applications. Description missing some aspects of the term or how it connects to the new business applications. Terms discussed in full detail with complete explanation connection to new business applications.
Make or Buy Tradeoff Inadequate or missing explanation of the tradeoff. Explanation missing some aspects of the tradeoff. Completed and detailed explanation of tradeoff when designing a business system.
Research Does not utilize research to support the points made. Research is included but not applied or properly referenced. Research is applied and properly cited.
0 – 6 points 7-8 points 9 – 10 points
Meets length objectives Falls significantly short of length Short of length objective Meets or exceeds length objective.
Clear and professional writing and format Errors impede professional presentation; guidelines not followed. Few errors that do not impede professional presentation. Writing and format is clear, professional, APA compliant, and error free.

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