Business

19. Which of the following is a manager allowed to do during union-organizing negotiations?

 

A. Retaliate against employees because of their union activity

 

B. Request outside union officials to leave the facility

 

C. Interrogate employees or coerce them with promises if the unionization fails

 

D. Conduct surveillance on employees to determine the level of union sentiment

 

End of exam

 

20. What is meant by allocation of costs?

 

A. The cost of non-revenue-producing departments is divided up among the revenue-producing departments.

 

B. The cost of capital expenditures is divided among the various departments within the facility.

 

C. Before purchasing new equipment, its long-term operating costs must be written into the budget.

 

D. The equipment used by each department is accounted for in its budget.

 

 

 

Research projects

 

 

 

BACKGROUND

 

Health care organizations closely align their mission statement

 

and strategic statement to both their internal

 

organization as well as their marketing approach to the external

 

market to capture more customers.

 

GOAL

 

This project is designed to help you demonstrate your understanding

 

of how a health care organization’s mission

 

statement and strategic statement can be used to target a

 

specific type of health care customer. This project will also

 

enhance your writing, research, and critical-thinking skills.

 

PROCEDURES

 

Step 1

 

Go to http://lessons.pennfoster.com/pdf/sp0754.pdf and

 

read the instructions for research projects.

 

Step 2

 

Choose a hospital organization and begin researching

 

answers to the following questions. Locate answers to the

 

questions, and then write your findings in your own words.

 

1. What is the organizational structure of your chosen

 

organization (board of trustees, corporate, etc.)?

 

2. What is the mission or strategic statement of your organization?

 

3. What kind of services does the organization provide

 

(i.e., what types of surgery or patient care)?

 

4. Do a SWOT analysis on the organization. What are the

 

weaknesses and strengths of the organization?

 

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5. Give a brief description of the organization, where it’s

 

located, when it was founded, whether it’s gotten any

 

outstanding awards or achievements, etc.

 

6. Describe the general population surrounding the organization.

 

You may need to use additional research sources and other

 

Web sites to complete your project. You must use appropriate

 

citation throughout your paper, and you must include a reference

 

page with the project. You can use sites such as the

 

Census Bureau to answer some of the questions.

 

WRITING GUIDELINES

 

1. Type your submission, double-spaced, in a standard

 

print font, size 12. Use a standard document format with

 

1-inch margins. (Do not use any fancy or cursive fonts.)

 

2. Include the following information at the top of your

 

paper:

 

a. Name and address

 

b. Student number

 

c. Course title and number (Health Care Management:

 

ALH225)

 

d. Research project number (51681000)

 

3. Read the assignment carefully and answer each

 

question.

 

4. Be specific. Limit your submission to the questions

 

asked and issues mentioned.

 

5. Include a reference page that lists Web sites, journals, or

 

any other references used in preparing the submission.

 

6. Proofread your work carefully. Check for correct spelling,

 

grammar, punctuation, and capitalization.

 

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