Business

8. Which of the following statements about reorganization is true?

 

A. Managers shouldn’t waste their time reevaluating organizational structure and processes.

 

B. Organizational structure must be changed to accommodate changes in strategy.

 

C. An organization’s strategy must be adapted to its structure.

 

D. Once the structure is established, it shouldn’t be changed.

 

9. Which of the following is not one of the principles underlying formal organization theory?

 

A. Each person should report to one boss only.

 

B. Authority is the lifeblood of the managerial position.

 

C. The formal structure is the main network for organizing and managing the activities of the enterprise.

 

D. A manager can effectively supervise an unlimited number of subordinates so long as the organizational structure is sound.

 

10. When dealing with an informal group in the department, a manager’s best approach is to

 

A. acknowledge the group’s existence and understand it.

 

B. let Human Resources know about the group and its members.

 

C. institute sanctions against the group’s leader.

 

D. break up the group.

 

11. Pro re nata is a Latin term used for

 

A. telecommuting.

 

B. part time employees.

 

C. compressed scheduling.

 

D. flextime.

 

12. The human resources department is involved in all aspects of hiring a new employee except for which

 

of the following?

 

A. Retrieving candidates’ references

 

B. Recruiting the candidate

 

C. Conducting peer interviews

 

D. Relevant testing of the candidate

 

13. The human resources department has what type of authority?

 

A. Line

 

B. Functional

 

C. Command

 

D. Staff

 

14. Which of the following areas is the least likely to be outsourced by a health care facility?

 

A. Patient billing

 

B. Laundry

 

C. Nursing

 

D. Food service

 

15. While at lunch with Jess, another manager in the organization, Nicole discusses a dilemma in her

 

department regarding the way certain tasks are done. Jess advises Nicole to get feedback from the informal

 

group leader. Nicole thinks this isn’t a good idea because she doesn’t want anyone to think she is playing

 

favoritism with the leader. Who is correct?

 

A. Both Jess and Nicole are correct.

 

B. Nicole is correct.

 

C. Neither is correct.

 

D. Jess is correct.

 

16. Which of the following pieces of information can prospective employees be required to provide on the

 

job application?

 

A. Marital status

 

B. Birthplace

 

C. Degree attained

 

D. Age

 

17. The infection control committee is an example of a/an _______ committee.

 

A. standing

 

B. ad hoc

 

C. temporary

 

D. discussional

 

18. What functions do staff personnel serve in an organization?

 

A. Administrative

 

B. Decision making

 

C. Command

 

D. Advisory

 

19. Which of the following positions does not have line authority?

 

A. Subordinate managers

 

End of exam

 

B. Administrators

 

C. Assistant-to

 

D. Manager

 

20. Which of the following is not part of the process of delegation?

 

A. Assigning duties and defining expected results

 

B. Creating a responsibility to perform the assigned duties satisfactorily

 

C. Asking permission to delegate from the chain of command

 

D. Granting authority to subordinates to make decisions and use resources

 

 

 

 

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