Assignment 2: Managing Health Care Quality

Imagine that you are a hospital administrator at the Sunlight Hospital in California. The main complaint among the patients is the quality of care. Your job is to understand the state of the hospital, create value, increase efficiency, and turn the facility into a local hospital of choice. Whenever you are making visits in various wards to meet the employees and the patients, you hear how the patients love the hospital, but they would like to see certain improvements in care. The employees seem to be very busy executing their duties and not interacting much with the patients. The hospital board has asked you to compile a report of your findings and suggested strategy for achieving the hospital’s current goals.


Note: You may create and / or make all necessary assumptions needed for the completion of this assignment.

Write a four to six (4-6) page paper in which you:

1. Classify five (5) measurements of quality of care in a hospital, and justify the major reasons why you believe these measurements matter to patients in their process of choosing a hospital for emergency or inpatient care.

2. Specify four (4) main features in health care organizations that can be used to design a successful quality improvement plan. Articulate the significant manner in which the specified features can lead to failure or success of quality of care in Sunlight Hospital.

3. Suggest the salient reasons why quality of care would add value to and create a competitive advantage for the Sunlight Hospital. Justify your response.

4. Use five (5) recent (within the last five [5] years) quality academic resources in this assignment. Note: Wikipedia and other websites do not qualify as quality academic resources.


please find a protein supplement with a Nutrition Food Facts Label.

Here is an example, CytoSport Muscle Milk Chocolate Protein Supplement Powder sold by Walgreens. You can find your protein supplement using the web or going to the store. Once you have found a product, locate the list of ingredients and nutrition label. You will need this for your forum discussion.

Do not use a supplement someone else has selected. Once you have found a supplement, go to this week’s forum and see if anyone has posted that supplement’s name. If the name is not present, then open a new thread and type the product name in the thread’s title box. This will reserve that supplement for you. You can add the required initial forum discussion information any time before the required due date. To add your discussion after posting your supplement title, select edit thread.

In the Forum, list the ingredients and tell the class the functional property of each ingredient. In other words, what it contributes to the product. Don’t confuse functional properties with nutritional/health properties. For example, one of the ingredients in CytoSport Muscle Milk Chocolate Protein Supplement Powder is fructooligosaccharides. This ingredient contributes sweetness to the product. I suggest you start with this website to find the functional property: If the item is not in this list, then try the Natural Medicines Database. You can find this in our library under databases. I attached directions to access the Natural Medicines Database. If your ingredient is not in the database, then search for it on the web. I provided links to several other databases or websites below. Be very careful that you tell us the functional properties, not the health properties, of the ingredient.

Don’t forget to include a bibliography of your information sources. Also, tell the class about the nutrition information, for example: How many calories per serving? How many calories are from fat and carbohydrate? Does it contain any other vitamins or minerals? Then, evaluate the product. Would you use it? Why or why not?

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